Shipping policy

Thank you for shopping with Rule Mart. We are committed to delivering your orders safely and as quickly as possible.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive an order confirmation email after placing your order and a shipping confirmation once your order has been dispatched.

Shipping Time

We currently offer delivery within 3 business days for most orders.

Please note that delivery times are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed during checkout before you complete your purchase.

Any free shipping promotions will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you will receive tracking information (where available) so you can monitor the progress of your delivery.

Delivery Address

Please ensure that your shipping address and contact information are accurate when placing your order.

RuleMart is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Delayed or Lost Shipments

While we work with reliable shipping partners, delays can occasionally occur.

If your order has not arrived within the expected delivery time, please contact our customer support, and we will work with the courier to resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide:

  • Your order number.
  • Clear photos of the damaged packaging and product.

We will review your claim and arrange a replacement or refund if appropriate.

Incorrect Orders

If you receive the wrong item, please contact us within 48 hours of delivery.

Once verified, we will arrange for the correct item to be shipped or provide another suitable resolution.

International Shipping

International shipping availability depends on the destination. Shipping costs, delivery times, customs duties, taxes, and import fees (if applicable) are the responsibility of the customer unless otherwise stated.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: rulemart1@gmail.com

Thank you for choosing Rule Mart. We appreciate your trust and are committed to providing a fast, reliable, and enjoyable shopping experience.